About the job
General Purpose & Scope of the Job Position
Our company is looking for a highly qualified as IT Specialist in charge to oversee the IT aspects of our business in country level. This position will also be coordinating with regional IT to provide first level IT Support in country.
Key Responsibilities & Deliverables
- Liaison with Global Technology Support Groups and external vendors including managed services to ensure Global SLAs and operational KPI’s are met.
- Engage with Regional and Global technology management to align technology implementations to global strategies.
- Manage local vendor liaison and ensure renewal of contracts of expiry.
- Manage partner relationship for materials, services and projects and ensure SLAs are met.
- Ensure timely ordering and distribution of consumables, media, stationary and spares to users across locations.
- Ensure proper safekeeping and retrieval of licenses, contracts and other documentation on SharePoint.
- Receive incoming courier packages, statutory communication addressed to the technology function.
- Make any statutorily required filings, payments on behalf of the technology function.
- PABX Administrator(New Number Setup, Maintenance)
- Maintenance of air conditioners on server room.
- Assist in arrangement of events and conferences.
- Collaborate with Technology team members to order project requirements at the most cost effective rates.
- Coordinate purchase requisitions/Orders and insure receipts.
- Provide support and expertise to skill teams for solution implementation.
- Change Management: Ensure proper induction of new Technology personnel.
- Keep safe Technology assets returned by users until reassignment.
- Local applications support.
- Responsible to support the critical local applications in order to ensure business continuity.
- Server 2012 administrator like Maintenance, Permissions access share folder.
Position Requirements & Key Abilities
- Minimum 2 years working experience as IT Helpdesk/Technical Support or similar role
- Degree in computer science or information technology.
- Good Communication skill in English and Bahasa skill both in written and verbal
Key Personal Attributes
- Details oriented, well organized and able to work independently.
- Mature personality, calm and determined to succeed.
- Excellent communication, interpersonal and presentation skills.
- Hands-on and can-do mentality.
- Has the required backbone to advocate difficult decisions and actions.
- Combines organizational sensibility with the ability to address and push issues when needed, modulating between commercial understanding and firmness.
- Enthusiastic team player and motivator.
- Ability to collaborate with colleagues within Caldic worldwide.
- Able to engage with all levels of the organization.
- Self-starter, able to operate independently .
- Down to earth, no-nonsense, authentic, not a status-oriented personality.
Apply langsung via Linkedin
